Dear customer, we transport our goods exclusively with insured shipping, so you cannot suffer any economic damage. Since we sell almost exclusively one-offs, we cannot replace the ring one-to-one for you, but we would be happy to help you find a suitable replacement.

We guarantee the authenticity of our products and stand for it with our name. We only use real gemstones and high-quality gold. One way to confirm this would be to have another dealer/jeweler appraise it.

We appraise the diamonds and gemstones in the set condition with reservations, as an exact appraisal can only be carried out on unset stones. However, the deviation is very small.

Dear customer, our doors are always locked with a security lock, this is for your safety and ours. On the left side of our door there is a bell that you can ring at any time (even after lunchtime, since we are usually open all day) so that we can see you and then invite you in.